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Enter the details below to submit your support ticket.
Name
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Email
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Location
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Telephone
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Subject
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Category
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Select Category
External Support (Client or Customer)
Site Operations - Guard No-Show
Site Operations - Unprofessional Behaviour
Site Operations - Request Extra Patrol
Site Operations - Post Order Updates
Technical / Hardware - Camera Offline
Technical / Hardware- Access Control Malfunction
Technical / Hardware - Alarm System False Trigger
Technical / Hardware - Gate/Barrier Issue
Billing & Admin - Invoice Dispute
Billing & Admin – Update Contact Info
Billing & Admin - Contract Renewal
Reporting & Data – Request Daily Activity Report (DAR)
Reporting & Data - Incident Report Copy
Reporting & Data - Footage Retrieval Request
Others
Internal Support (Staff & Back Office)
IT & Software – Hardware repair
IT & Software – Keyboard or mouse issue
IT & Software – Office 365
IT & Software - Reporting App Login Issue
HR & Payroll - Missing Pay/Hours
IT & Software – Password Reset
IT & Software – Network Connectivity Challenge
Priority
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High
Medium
Low
Description
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